Shipping FAQ
How Can I Trace My Order?
You can follow your order both during processing and after it has left our warehouse
Processing: You can check the status in "My Orders" page in your GO-PANGAEA account.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the website in which you can trace your order at. Tracking information is also available in your Order Details page.
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( or email to support@go-pangaea.com ) Immediately!
What shipping methods do you offer and what is the estimated delivery date?
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Shipping from Local Warehouses: |
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Warehouses |
Shipping Type |
Shipping Time |
Country |
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US Warehouse |
USPS |
3-6 business days |
United States |
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UPS |
2-5 business days |
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Is Shipping Included in The Prices?
If products are marked "free shipping", then you will do not need to pay for shipping cost. Free shipping to the whole world.
For products without "free shipping", Prices vary depending on product, location, shipping method and warehouse. You can check the cost on every product page.
- Ensure you have selected the correct shipping country in the "Ship to tab" at the top of the page.
- Choose shipping method after select the items
- Go to checkout. You will see the shipping cost:
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service or email to support@go-pangaea.com!